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Rewind Dubrovnik's Frequently Asked Questions

Is Pick up included? Where do we meet you?

Pick-up and drop-off at accommodation are included in all of our tours, and we will meet you at your accommodation (except for the Private Sunset Tour & Panorama Tour, due to time constraints).

For Cruise ship passengers, we offer pick-up by boat at the cruise port. Just let us know in the booking details the name of your ship and your arrival details.  

What occurs if the weather is bad?

If Mother Nature decides to be a party pooper on the day of your much-anticipated Private Boat Tour from Dubrovnik, have no fear! We’ve got you covered. You can either reschedule your tour for a sunnier day or we’ll even give you a full refund if making new arrangements isn’t suitable for you. Either way, we have you covered!

What is your cancellation policy?

Life is full of surprises, both good and bad. But when it comes to your adventure with us, we’ve got you covered! With our super flexible cancellation policy, you can cancel up to 24 hours before the tour starts and get your money back, no questions asked.

Just remember, procrastination is the thief of time and money. So, if you cancel within the 24-hour window before the start of the tour, we won’t be able to refund your deposit.

Is my payment secure?

Yes. Our online payment system encrypts your payment information to protect you against fraud and unauthorized transactions. Rewind Dubrovnik uses internationally recognized secure payment systems to process your transactions. To maintain your security, we do not send payments directly to any activity provider outside of our secure site. Your payment method will be charged once you book.

Can I make changes to my booking after I book?

Yes, and we can help. If you need to make changes, such as removing or adding someone to your booking, updating your contact details, or changing the date or time of your activity, contact us by phone or email.

It’s free to cancel your booking up to 24 hours before the activity’s starting time. 

How do I know which boat I'll be on?

All of our boats are 23-foot speed boats equipped with comfortable seating, shade, and a swim ladder for easy access to the water. You can learn more about our boats in the Our Boat section of the website. Our captains and management consider factors such as group size, weather conditions, and boat availability to determine the best boat for your tour. Rest assured; all our boats are well-maintained, safe, and comfortable for your private boat tour experience.

Do you have snorkeling gear onboard?

Dive into adventure with peace of mind knowing that we’ve got all the gear you need on board! From masks, and snorkels to fins, we’ve got you covered. And the best part? There’s no extra fee for using them.

After every tour, we give all our gear a thorough cleaning so you can enjoy a fresh and hygienic experience.

No need to worry about packing and carrying heavy gear, just bring your excitement and we’ll take care of the rest. 

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Can you pick us up at Cruise Ship port?

Absolutely! We would be more than happy to arrange for a pick-up from the Gruz port where all the cruise ships stop.

Just let us know your arrival time and we’ll take care of the rest. Our goal is to make your experience with us as smooth and hassle-free as possible. Looking forward to welcoming you!

What should we bring?

Don’t forget to bring your trusty camera or phone, because you won’t want to miss a single shot. And since our tours are all about soaking up the sun and having a great time, be sure to bring a hat and flip-flops.

Are we going to see a Blue Cave?

You’re in luck because our Full Day Elaphiti Islands Tour and Half Day Elaphiti Islands Tour take you straight to the heart of a local natural wonder – the Blue Cave! This incredible sea cave is a masterpiece of light and color, and we’ve got the perfect plan to make the most of it.

Slip into the crystal-clear waters and explore the cave like a pro with your snorkel gear. And don’t worry about missing a moment of the magic – we’ve got a complimentary underwater camera waiting for you! But the adventure doesn’t stop there, because we’re heading to the Green Cave next. Get ready for a day of unforgettable memories!

Do we need to bring our drinks?

Good thing you don’t have to worry about packing your drinks, because our skipper has you covered! On all of our tours, you’ll be sipping on refreshing bottled water, quenching your thirst with local beer and juices, and toasting to the good times with wine.

And for our private Sunset tour, we’re taking things to the next level with a glass of bubbly champagne to complete the ultimate sunset experience. So sit back, relax, and let us take care of the drinks while you soak up the sun and create lasting memories.

Do we need to bring towels?

Towels, schmowels! Don’t waste a minute of your vacation time worrying about packing them – we’ve got you covered. On every tour, we provide fresh, fluffy towels for all of our guests, so you can focus on what really matters – having a blast on the water!

No need to worry about carrying bulky towels or finding a spot to hang them to dry. Just bring your sunscreen, sunglasses, and smile, and we’ll take care of the rest.

Can you pick us up at Dubrovnik Sun Gardens?

Hotel-bound and ready to explore the islands? Perfect! We’ve got you covered with our convenient pickup service, and we’re ready to roll as soon as you are. Just let us know that you’ll be waiting at the Dubrovnik Sun Gardens marina, and we’ll be there in no time.

Now, for our Dubrovnik Sunset Tour, we usually pick up from within the Dubrovnik area, but we understand that plans change, and convenience is key. That’s why we’re happy to offer a chauffeur service for an extra fee of 35 Euros to make your adventure as stress-free as possible. So sit back, relax, and let us handle the transportation while you enjoy the ride!

Can you pick us up from Mlini or Cavtat?

Far from the hustle and bustle of Dubrovnik, but still eager to join us for an island adventure? No problem! We can pick you up from Mlini or Cavtat, but it’ll come at an extra cost.

For Mlini, it’s a quick jaunt of €50 extra, and for Cavtat, it’s a bit further at €70 extra. Please note that these prices are for the entire group, not per person, and should be paid in cash. But don’t worry; we’ll make it worth your while with our expert island knowledge and top-notch service. All you need to do is let us know your preferred pickup location, and we’ll take care of the rest!

Get ready for a day of sun, sea, and memories that will last a lifetime!

Will there be other people on the tour?

Saying goodbye to the crowds and hello to a more intimate adventure? That’s music to our ears! Our tours are 100% private, so you’ll have the boat, the islands, and the memories all to yourself. No sharing, no distractions – just you, your skipper, and the open sea.

The prices you see are for the whole tour, not per person, so you don’t need to worry about squeezing into someone else’s itinerary or competing for the best spot on the boat. You can customize your tour however you’d like, and make it truly your own.

Do you have shade on your boat?

Sun-seeking or shade-savoring? With us, you don’t have to choose! Our boat is expertly designed to give you the best of both worlds, with half of it in the shade and half of it in the sun.

Take a break from the sun with a refreshing drink in the shade, then stretch out on the sunbathing deck and soak up some Vitamin D. With our boat, you’ll never have to compromise on your ideal day on the water.

What is the best option to pay?

When it comes to paying for your day of adventure, we’ve got you covered! We accept all major credit cards, including Mastercard, Visa, Diners, American Express, and Discover, so you can use the payment method that’s most convenient for you. Plus, we’re powered by Stripe, so you can rest assured that your payment is secure and processed quickly.

But if you prefer to pay with cash or bank transfer, we’ve got options for that too! Simply let us know how you’d like to pay, and we’ll make it happen.

With so many payment options, you can focus on what really matters – having the time of your life on our boat tour!

Can we visit a local winery on some of the islands?

Wine lovers, get ready to taste the essence of the islands! You’re in for a treat because we have a secret gem just waiting for you. On Šipan island, there’s a fantastic family winery that will transport you to the heart of local life and culinary culture.

Sip on the finest wines and bask in the warm atmosphere of this hidden treasure. Trust us, this winery visit is a must-do during your adventure with us. Get ready to raise a glass to the good life on the islands!

Those of you particularly interested in indulging in the local wine and cuisine may also wish to consider our Dubrovnik Food and Wine Experience

Private Boat Tours from Dubrovnik

Our private day tours leave Dubrovnik for a wonderfully relaxing day out on the water. We stop at various islands off the coast to explore, eat, and maybe even meet some locals!
Truly Local

Truly Local

We’re born and raised inside the ancient city walls of Dubrovnik’s old town, with family roots in Dubrovnik for more than 100 years. Boating is life here, so we know every corner of the Dubrovnik archipelago. We’re not part of some huge company that serves tours without soul and passion.

Top Quality

Top Quality

Our boats are new, luxurious, and highly maintained. All of our boats have a freshwater shower, music, and safety gear. On all of our tours, we include local beer, wine, snacks, towels, floaties, GoPro camera, suncream, snorkelling gear, as well as pick-up and drop-off at any location.

Total Flexibility

Total Flexibility

Since day one of Rewind Dubrovnik, our policy has always been a full refund for cancellation up to 24 hours before the tour and we continue to honour that flexibility. In the case of terrible weather, tours can be rescheduled or refunded even inside of a 24-hour window.